First
of all thank you for this site! My family has lived and shopped
at Marshall Field's since 1880. I was in Field's on Monday,
August 29, at the State Store, and from what I hear from the
associates who have spoken to the Store Manager, the chances
of changing the name seem less and less. They also told me
that several people have asked if the store has anywhere set
aside for signing a petition or registering complaints, or
providing questionnaire feedback to Federated. What astounded
me is ALL of them have said Federated IS NOT sending in questionnaires
or asking for feedback from Chicagoans or Illinoisans as a
whole. Federated is working outside the state on this. IF
the name change occurs and you see them getting ready to replace
the name on State Street, or God forbid close it, you will
see protests to rival those of the 1968 Democratic Convention
held in Chicago. Thank you again for this site. -John
Marshall
Field's is...community, history and tradition. I grew up with
a Macy's and all my life never thought there was anything
special or even interesting about department stores. Then,
10 years ago I moved to Chicago. I quickly realized that the
store was irrevocably tied in to Chicago's history and its
people, and that it was something special to residents who
shopped there--more than a store or a famous name, Marshall
Fields was an institution. I even got to liking it myself,
around Christmastime when I was looking at the displays or
shopping for the right shoes to go with my wedding dress--or
learning at the Frank Lloyd Wright Home & Studio in Oak
Park about how Wright and his family shopped there and his
son, a toy designer, created Lincoln Logs for Marshall Fields.
I think it's a shame that my son, who is 9 weeks old, might
never get to know what a Marshall Fields is, in the face of
increasing homogenization of brand names, services and retail
thanks to companies like Federated. -Helen, Glenview IL
Marshall
Field's is...my store, but it also makes Minneapolis a unique
city; it has carried on the Dayton's traditions I think about
as well as a department store could, given the changing times
and economics. It is part of the fabric of our lives in this
city. I am proud that it is headquartered here and like to
show off the Downtown Minneapolis store to visitors. It's
actually humorous when my friends from both left and right
coasts come-----they have no idea we have something so special
here. Then they see Macy's at MOA-----yawn. I have shopped
the Downtown since high school and have always been taken
care of properly---even when their carpet layers messed up
my freshly painted walls! They quickly diffuesed the situation
and simply made it such that the next time I need carpet,
I know I will probably just get it there since I know if there
is any problem at all, it will be taken care of. I am deeply
touched by their commitment to Minneapolis: the Frank Lloyd
Wright Third Ave Bridge, the Annual Day of Music, Glamorama,
constant contribtuions to the Guthrie/Walker/Art Institute/Science
Museum, etc----a whole book could be written about the Dayton
family traditions being continued by Marshall Fields. Obviously,
Federated does not understand what they are buying. -James
N, Uptown Minneapolis
I'm from NYC and I marched in the 1989 T'giving Parade ...
and I'm still disgusted by the possibility that Macy's corp
would change MF's name. -Mary
"Give
the Lady what she wants." It would be a shame to lose
the Marshall Field's Brand! I am a student of retail and brand
evolution, having worked for some of the leading retail, consumer
and fashion brand companies (e.g., Limited Brands, PepsiCo,
Polo Ralph Lauren and May Company). Over the past 15 years,
the retail landscape has changed dramatically. Brand consolidation
has made many companies more efficient, but has also caused
a pervasive sameness both in (and off)the mall. Famous-Barr
and other regional May stores can just as easily become Macy's,
but Marshall Fields has a distinctive brand position and a
place in the hearts and minds of consumers, particularly in
Chicago. Federated management would be wise to maintain this
brand and elevate it to new levels. It would be better for
consumers, Marshall Fields associates, the mall environment
AND Federated shareholders. -Steve, Nashville TN
Marshall
Field's is...internationally known. Two weeks ago I hosted
visitors from South America. I took them to the State Street
store. After a while there, they must have realized where
they really were and they asked to wee the Walnut Room. When
I asked how they knew about the Walnut Room the answer was,
"from Danielle Steele's novels." The State Stree
store is a part of popular literature and internationally
known. As long as it stands, the State Street store must be
known as Marshall Fields. -Marian, Merrilville IN
When
I went to London last fall, it was the first time I saw a
department store even come close to having the originality
and character that defines Marshall Field's. Having grown
up in Minneapolis, I took for granted that Dayton's would
always be there, in my community. A place to shop, and to
meet up with family and friends. A place where people had
great pride in shopping and working. When the name switched
to Marshall Field's, I wasn't too phased because I knew they
operated under the same umbrella (Dayton's, Hudson's and MF).
Even now, Marshall Field's means being active in our community!
It means innovative store displays and fun events (like the
Old-Fashioned Sales and Glamorama). If Federated chooses to
convert our beloved Marshall Field's into a Macy's - they
can kiss a ton of their customers good bye. There is a rich
tradition here as well as in Chicago and Detriot, and to take
that away would be detrimental - to Federated's profits. I
don't shop at Macy's at the Mall of America or any other city
I visit. Even if everything stayed the same but the moniker,
many people judge a book by it's cover - or feel a deep loyalty
to the local store - a Macy's wouldn't work here. Federated
- take a que from us - convert some of your other stores to
Marshall Field's! Think about the new memories that could
be made!!! Expand our favorite store instead of converting
it! -Tori, Minneapolis
Marshall
Field's is...I moved to Chicago and then Minnesota during
my college years. Coming from Omaha, I had never seen a store
that actually meant something. The "Dayton's Rage"
in Minnesota confused me until I started working for Field's
and realized that the name of a store connected so strongly
with people if it was a store they cared about. Field's covers
sucha huge market range, from the luxury goods at State Street,
Water Tower, and Minneapolis, to the everyday prices at Maplewood
and Rosedale. MF Gives is a huge part of the community (particularly
in Chicago) I have faith that Federated will undo a lot of
the damage that May has done in the last year (ask any MF
team member what has changed in the past 12 months, it's terrifying).
The only mistake that I see Federated wandering into is changing
the beloved name and wiping out all the tradition that Field's
represents. I can only hope that Federated's board can remember
the words of Marshall Field himself... "Give the lady
what she wants" -Nick, St. Paul MN
Marshall
Field's is...Tradition, customer loyalty, long time customer
relationships, theater and drama in store environment, retail
at it's absolute best!Better then Neimans! In the Midwest-Chicago
and Wauwatosa..no body cares about the macy's-Federated name.
It's all about Field's! -Chris, Wauwatosa WI
The
heart and soul of one of America's greatest cities. It's both
upscale and democratic, it's stylish and subdued, it is basically,
Chicago, Midwestern. The name is connected with the building.
Changing the State Street Store to Macy's would be akin to
changing Harrod's to Printemps. - Bill, Chicago/Seoul
Marshall
Field's is... an institution....a tradition...a part of my
families life. Dining at the Walnut room, walking the State
Street archives, admiring the Tiffany dome, all make our frequent
family trips to Chicago memorable. In Minneapolis, it's the
Oak Grill, the incredible auditorium events to the glamour
and sophistication of Glamorama. Please do not take away these
events or our store. My family here in Minneapolis, Chicago
and the UK will cease our shopping if Marshall Field's store
become Macys. We miss our Dayton's...But, please don't take
our Field's away! -Pamela, Saint Louis Park MN
Marshall
Field's is CHICAGO! Marshall Field's has a special place in
this city and more vital than those other brands in other
middle-sized cities. The traditions of the windows on State
Street and the Walnut room are especially precious during
Christmas, and it will spoil the experience with MACY's on
anything CHICAGO. The green bags always meant that I bought
something of high quality. Let's face it, New York is wonderful
and it has Macys. Chicago was the FIRST and it is Marshall
Fields. -Paul, Chicago IL
If
you change Field's to Macy's, either in name or in concept....I'm
off to Nordstrom in a flash. The Macy's in the Mall of America
is a mess. -Mary, Minneapolis
Marshall
Field's is...Dayton's and Hudson's and all the history we
as a community in the upper midwest have built together.I
don't know how much more the emplyees and the communities
can take. Maybe the dollar is mightier than all but that would
be a truely sad thing. I have worked for the company for 3
1/2 years and we have been through so much. The name change
to Marshall Field's, being sold by Target, a company founded
by Dayton's, and then to be sold again to Federated. Another
name change would be the final nail in the coffin of how we
differentiate ourselves from everyother store out there. Marshall
Field's is unique. Here is a last thought. Why not grow the
Marshall Field's brand instead of losing it by becoming Macy's?
We already have a fabulous start. - Rebecca, St. Paul MN
Marshall Field's is...a tradition of the finest department
store which became an icon in Chicago and then in Minneapolis.
I lived in Chicago as a child and later as a young adult,
so I have many memories of the State Street store - its good
service and friendly staff, special merchandise, lunch in
the Walnut Room, standing under the clock etc. My mother lived
there from 1949 until shortly before she died in 1996. She
"loved" Marshall Field's and shopped there often
- both at State Street and on Michigan Avenue. She could not
believe it when Daytons bought Marshall Field's, but she was
glad to see the quality and service continue.
The name Marshall Field's not only invokes good memories,
but it also honors the founder, a man who brought good merchandising
and creative design together with customer satisfaction in
many areas. Since moving to Minnesota in 1954 our family has
appreciated the fine merchandise and special service that
we have received at Marshall Field's either downtown or in
one of the "Dales." Please keep the name intact
for all of us - either in Minnesota or Chicago! -Dorothy C.,
Minneapolis
Marshall
Field's is...the first place we went to just this past weekend
as we spent a 'fun' weekend in Chicago. Even though I live
in Mpls, the State Street gave me the Marshall Field 'Fix'
I needed. It is a beautiful store, much like the downtown
Mpls store only larger. Even though I, like so many others,
miss and loved the Dayton's name I have gotten used to it.
In fact, we just bought almost $7,000 dollars worth of furniture
a year ago, all from Field's. I don't know that I could accept
a 3rd name in such a short time. Yes, I realize that even
though they MAY keep the Marshall Field name, I assume that
Federated will continue to consolidate their buying offices.
I hope they don't and I hope that they maintain the quality
of service and the level of community giving that makes me
proud of my Dayton's...Field's store! J., Minneapolis
Marshall
Field's is...MY CHICAGO!! I lived in Chicago for several years
and LOVED discovering ALL THAT FIELDS IS and all that it means
to Chicago and all the tradition and history that is embued
within its identity!! I have recently returned to greater
Chicago and that means a return to Field's. THERE IS NO STORE
THAT CAN COMPARE to State street, but ANY Field's store is
special and DIFFERENT and is my CHOICE for retail shopping.
THERE is NOTHING, including 5th avenue in NYC, that can compare
to Field's during the holiday season - there is NO where else
to shop for Christmas in this world than State street! I LOVE
Marshall Field's ! I would not return if it were no longer
and would change to other outlets should Field's go away.
I would likely avoid Macy's and Bloomingdales both. There
are still OTHER options. Dining under the tree at Christmas
on the seventh floor -- or just enjoying the main restaurant
at ANY time is WONDERFUL. The level of service, the selection,
the FEEL of Field's, it is NOT able to be reproduced.No other
store feels like Field's.
Field's is Singular. Field's is genteel, swank, dignified.
Field's has Panache, Personality, Class. Field's stands ALONE
as a reminder of what things Used to be. It is Superb. It
has no equal. It is all of these things and remains Welcoming
to everyone and it is a shining example of excellence.
I Love it! -William, Merrillville IL
Marshall
Field's is...HOME. In 1943, Marshall Field's in downtown Chicago
created my grandmother's wedding dress in just one week's
time. It was war time, and my grandfather had just received
notice that he was to deploy to Europe as a bombardier. As
long as there wasn't a funeral on Saturday, they were to be
married that weekend. During this frenzy, Marshall Field's
was there, exemplifying its commitment to exceptional service.
The dress was beautiful, as was the bride, and there was never
a doubt that Field's could make any dream come true. Over
60 years later, my wedding dress was purchased from Field's.
The service from the bridal boutique was exceptional. There
was a bit of a scare as the bridal salon shifted ownership
in 2002, and no one knew its fate. Nevertheless, the salon
staff assured me that no matter the status of the bridal salon,
and no matter what happened, Marshall Field's would always
be there. Marshall Field's would always take care of me, because
Marshall Field's always stood by their brides. Much like their
brides, Marshall Field's has always stood by their customers.
After growing up in Chicago, I now live in Maryland. There
are Macy's and Bloomingdale's in this area, a dime a dozen.
Neither store is anything to write home about. The merchandise
is overpriced, the staff is obnoxious, and the overall atmosphere
leaves a lot to be desired. But I can assure you that the
first place I visit when I go home is always Marshall Field's.
To me it's home, to so many others, it's home. Apart from
my family, it's the thing I miss most. Chicago has already
endured the Frango fiasco, and of course Fannie May. Let's
not take another icon out of Chicago in the name of corporate
greediness. Let's preserve our history and our memories and
keep it Marshall Field's. -Joanna, Silver Spring MD
Marshall
Field's is...a part of my family's history. My grandfather
was contracted by Marshall Field's to produce alot of their
original wood display cases and other wood portions of the
original architecture in the building. He was very proud to
be here in America and doing work at such a great company.
The display cases are long gone, but when I walk into Marshall
Field's downtown, I can't help but look at the history display
and feel the pride my grandfather felt. Nothing can replace
Marshall Fields to the people of Chicago...nothing...and if
you try, the customers will resent you because a part of their
heritage is being taken away too. - Valerie, Cary IL
Marshall
Field's is...a fond memory of my grandmother who died in 1994.
Going to Field's to sit by the Christmas tree was the highlight
of our holiday. We had to order Welsh Rarebit, which of course
I thought was Welsh Rabbit. As I got older I realized that
an elderly aunt from California would buy souvenirs at Woolworths,
buy something small at Marshall Field's, then place the Woolworth's
items in the Field's bag to bring to her friends back home...that
green bag and name meant that much to everyone in the country.
We've lost the name of many of our traditions, Comiskey Park,
the Auditorium. Please don't take our Field's from us. Macy's
means nothing to us midwesterners. -Holly, Naperville IL
Marshall
Field's is... christmas, green bags, the CLOCK, GREAT service,
"Give the Lady What She Wants", the Walnut Room,
the 28 shop,a contributor to the Field Museum and Shedd aquarium,
the first Department store to install escalators, the best
windows, special white boxes and fabulous green bags, gift
registry, a wonderful memory, a special store. Macy's is a
great store too, but it's never going to be Marshall Field's.
Please let us keep our legacy... -Casey, Naperville IL
Marshall
Field's has always been a destination for us when we came
to Chicago. They provide the exceptional customer service
you would expect from an exclusive department store, which
is unique in the retail market today. The history of the Field's
name far outweighs anything that Federated could possibly
achieve by changing this to Macy's. I was born and raised
on the J. L. Hudson name and the standards that they provided,
and Marshall Field's has even a longer history than Hudson's
did. I can safely say that the if the name is changed I will
never set foot in a Macy again, and I am not the only consumer
that feels this way. Can Federated really afford to lose those
people who feel so strongly about a regional department store.
History really does mean something to the people in the Midwest,
and it is fairly obvious that it doesn't to Mr. Lundgren.
-Susan, Indianapolis IN
Marshall
Field's is... CHICAGO. Change it and see what happens. Your
sales will drop faster than a baseball players home run count
after quitting steroids.-Jaime, Palos Hills IL
Marshall
Field's is the epitome of what department stores should be.
I sorely miss Marshall Field's now that I have relocated to
the West Coast. Although Macy's West is considerably better
than Macy's East stores, it still does not measure up in any
way to Marshall Field's. In particular, Macy's home, shoe
and handbag/accessories departments are significantly lacking
when compared to Field's. It is a sad occasion that Marshall
Field's is no longer a regional chain. At least keep the name
and let us all pretend that Field's still is a regionally
tailored home grown department store. -Anne, San Francisco
CA
Marshall
Field's is... TRUST!
To me, it means history, tradition, quality, and mid-western/home-town
class. It represents the local flavor at a high-end that really
cannot be duplicated by another outside organization hailing
from another area, etc... Marshall Fields was the place where
we could see Santa Clause as a child, and that type of relationship
has brought me to a trust that encourages me to bring my large
value, high quality purchases through their door. Marshall
Field's means the mid-west to me. And not a "farm"
type of mid-west, but sophisticated tastes done in a manner
I feel comfortable with. It is a rallying place for those
of us who grew up in this area and remain here. It is a haven,
a home. It is local comfort. Bob, St. Paul MN
Marshall
Field's is...endless memories from when I was a child to my
adult life. I go to Marshall Field's first even for my most
basic needs.
When my husband and I had our first date , we ate at the Walnut
Room, and have made it a tradition with his family to spend
every Christmas going to the Walnut Room to have breakfast
under the tree. Michael and I plan on continuing the tradition
by bringing our son there as well to meet Santa. When it was
time for us to get married, I looked to Marshall Field's first
for my all wedding needs. I found everything a bride could
need all in one day. When it was time for my son's baptism,
I found his outfit at Marshall Field's. The quality at other
stores didn't even compare to that of Field's. When I needed
to find a gallery to display my photography work, Marshall
Field's took me in and I have had much success through them.
When our boss thanked us for a job well done, the entire team
received frangos and gift certificates - from Field's, which
I took my mom shopping with. When it was time for my lunch
break, I would often walk down State Street and go into Field's.
Once, I even saw Elizabeth Hurley promoting Estee Lauder's
perfume, Intuition. I have many fond memories of Marshall
Field's, and as you can see, Field's has a special meaning
to me as I am sure it does to many other people in their own
individual way. Chicago w/o Field's wouldn't be the same.
Marshall Field, the man and the company has given so much
to Chicago. So as Marshall Field used to say, "Give The
Lady What She Wants!". Please keep the Marshall Field
name. -Joann, Bolingbrook IL
Marshall
Field's is... Tradition. History. Chicago. Community. Excellent
products at good prices. Family togetherness.... Especially
at Christmas. Marshall Field's is part of Chicago, and not
only Chicago natives know this... There are movies that utilize
Marshall Fields. For me it is Christmas breakfast under the
tree, the Walnut room, cherished childhood toys, and cherished
gifts and goods that I enjoy everyday now..... The windows
on State, My wife and I's first date, loving memories with
family members now gone. Dark Green bags being carried on
the streets of downtown Chicago. Warm familiarity with a store
name even when browsing in outlying malls. In a day and age
of conglomeration, streamlining, and downsizing, please don't
allow the destruction of this keystone in Chicago's history.
The name of Marshall Field's is an asset, not a liability.
For many this store carries fond memories, and even is considered
a family meeting location, not just a store.-Michael, Chicago
Marshall
Field's is more upscale than Macy's. To turn a Marshall Fields
into Macy's would be a downgrade. There used to be two Marshall
Fields where I used to live in Columbus, Oh. I liked the one
downtown especially. Then Kaufmann's took over both stores,
now Macy's is taking over and closing stores in three area
malls... Gowing up in Ohio meant shopping Lazarus. But now
Lazarus is gone, changed to Macy's. Now all Ohio-founded stores
are gone. Federated may be based in Ohio, but its stores say
NYC all over them. Since moving to Houston, I got used to
shopping at Foley's. Since then, I've always liked and bought
more from Foley's than Macy's. So, one company, Federated,
has killed off about a dozen local names, for a New York name!
Sad, sad, sad. NYC is a fine city, but the whole country doesn't
need to be one giant retailed-to-death NYC. Ohio, Texas, and
Chicago stores mean something too. I hate to see individuality
fading in favor of corporate greed, store closures, names
lost, and more. Soon, all malls will be Macy's, JC Penny,
Sears, and the "evil empire" Wal-mart. -Kirk, Houston
TX
Marshall
Field's is.......the reason I am a successful interior store
planner for a large retail chain. As a child, Field's was
going through its major renovations in the late 1980's. The
stores looked awesome, with bright spotlights, crystal looking
lensed fluorescent lighting, awesome store displays, wood
and marble flooing and many other design features that really
made me get excited about design. Also, I have many memories,
like all of you have, of the wonderful feelings at Christmas
time in a Field's store. Whenever I go to a new town in the
Midwest, I have to check the Field's store out.....it is a
sense of comfort to me. I don't know what I would do without
it. If the name changes to Macy's, I think I will never step
foot in their door again....either at State Street or any
of the regional mall stores in the Midwest. The day the name
changes, I will be cutting up my credit card for Field's as
well. I may sound calm and collective in this e mail, but
truthfully I am extremely angry and dissapointed with Federated.
They are causing homoginization of our country. But I will
be the one laughing when Lundgren announces he has to close
all the Macy's in the Chicago area for lack of sales. It will
be a bittersweet laugh, but it will be a great " I TOLD
YOU SO!" I should let you all know how rotten Federated
is....I contacted their corporate office so that I could be
included in the Survey Lundgren keeps talking about in the
news.....and they never returned my 5 phone calls....what
a way to run a company.....that would never happen at my retail
company....we kiss our customers' rear ends.... -Joseph, Chicago
Marshall
Field's is...my favorite store. My grandmother worked there
60 years ago. I shopped for my back to school clothes and
Christmas presents there in grade school, high school and
college. Every time I return to Chicago I go there to buy
something because there are no Marshall Field's here in California.
There are Macy's everywhere - such a boring store! Marshall
Field's is unique. -Barbara, San Diego CA
Marshall
Field's is...It just IS. Leave it alone. The econmic impact
that will bring your company down because you couldn't fill
the state street store with the fine merchandise that they
now have and you couldn't draw the customers. I have been
to your tacky stores here in California, after you took over
another store, and it is sad. You want money flowing....Keep
your mitts off of Field's. -Cynthia, Cypress CA
Marshall
Field's is...the spirit of Chicago. It's "Meet me under
the clock!" It's going to look at the window decorations
during the Christmas season and then having lunch in the Walnut
Room. It's Mr. Field himself proclaiming, "Give the lady
what she wants!" It's State Street. It's the name of
a world class museum (would they have to change their name
to the Macy Museum of Natural History as well?). It's the
color green. It's a destination. It's a venerated Chicago
institution! -Mike, Chicago IL
America's
Icon to Department Store Retailing. It is Americana as the
brand name of Macy's & Bloomingdales, Neiman Marcus and
Bergdorf Goodman. It means quality, class, savy, luxury, and
history. A name plate that definds "Chicago" and
the reaches well beyond it's brick and morter locations. A
name plate that deserves to be saved, built upon and expanded.
A banner worth fighting for and preserving!! Hopefully Marshall
Field's will not just become a memory like Frederick &
Nelson, The Bon Marche, Meier and Frank, Bullocks Wilshire,
Robinson's, The Broadway, and all the other name plates that
will disappear in merger to create another national department
store chain. We have Penny's, Wal-Mart & Sears Kamart
for our "homoginizing" the American retail sector.
-Stan, Seattle WA
Marshall
Field's is the most beautiful store I have ever seen. My mother
took me there weekly as a toddler and I have continued the
tradition with my nieces. It was the first store they entered
at 6 months of age. Just last week, I was in the State Street
store and had to turn back to look at its beauty - and probably
look back at my memories too. Marshall Field is synonymous
with Chicago. No other name would have the same meaning. Just
look at its resurrection following the Great Chicago Fire.
-Donna, Chicago
Marshall
Field's is has been a tradition in my family for 5 generations.
When my 11 year old granddaughter was visiting from Texas,
I mentioned that the news had just announced the sale of MF&Co.
She wailed, "What will happen to the Walnut Room"
It is an icon of Chicago. NEVER, NEVER change the name. -Rosemary,
Chicago
Marshall
Field's is... tradition, community, world class service, elegance,
heritage, a good friend, the holidays. In a world that moves
so fast (15 minutes of fame!!) and everything is so disposable,
these are important qualities to hold on to. Field's represents
a more elegant and gentler time that we keep in our hearts
and remember at special times. It represents the pioneering
spirit and individuality. We lost Dayton's, we don't want
the same to happen to Field's!! Why does everything and everyone
have to look the same? Part of the fun of travelling to a
different city was for the uniqueness of the stores. There
was individuality reflected in the different regions of the
country. Macy's and Bloomies are not our stores - they are
generic and ho hum and say "commodity". If the Marshall
Field's name goes away, my credit card gets cut up and will
not be renewed as a Macy's or Bloomingdale's card. I don't
like them. There are other places to shop - and this girl
likes to shop. Don't kill tradition for the sake of the bottom
line!! Let the Marshall Field's executives and staff continue
to do the great job they have been doing - let them and Marshall
Field's keep bringing us the quality and uniqueness and creativity
they are known for. -Vicki, Minneapolis MN
Marshall
Field's is Chicago! Just as Macy's is New York, and Neiman-Marcus
is Dallas. Potter Palmer and the Marshall Field's story is
as much a part of Chicago as Mrs. O'Leary's cow. Changing
the name would be akin to changing the name of Coke. I hope
this is all just a major marketing ploy to generate interest
in Marshall Field's rather than a real concern. The executives
should read the fabulous book GIVE THE LADY WHAT SHE WANTS
on the history of retailing, and Marshall Field's in Chicago,
and they would never consider such a ludicrous idea. I'd hate
to make the declaration that I would never set foot in the
State Street store again if the name is changed (I'd miss
going there so much!) but I might consider it. It definitely
would not be the same. -Barb, Wilmette IL
Marshall
Field's is... a Chicago institution, landmark and gathering
place. The Marshall Field's name itself evokes a wider range
of images of Chicago - from retail giants to holiday traditions
- than perhaps any single entity. Change its name, and it's
like moving the Green Bay Packers to Northern Illinois and
changing the name - then telling the fan base you were trying
to relocate more centrally for them and that the players are
still the same. Or how about changing the name of Wrigley
Field? I'm a lifelong passionate Cubs fan but would be LESS
UPSET by that. How would New Yorkers feel about changing the
name of the Empire State Building? Sorry, but his goes beyond
the too easy parallel of chaging the name of Macy's. That
store may leave a stronger national imprint, but Field's has
stronger local brand appeal. If the name is changed, the message
the new store will be sending is that it's time to move on.
And if that's the case, the new store will have to go to the
end of a long line of great Chicago stores which I'll be frequenting
first (you may note the Des Moines address, but I spend 20-25
days a year in Chicago). It won't matter if the Field's traditions
stay with the new name. It won't be the same. -Gregory, Des
Moines IA
Marshall
Field's is...going to the walnut room with my mom and having
her reminise about going with her mom and then going with
my mom and my kids ... it's the gold string we have to use
with our thanksgiving turkey or it doesn't turn out right
... it's wedding presents and santa at christmas ... it's
lunch in the basement ... it's chicago and shouldn't change.
-Carol
Marshall
Field's is... tradition, childhood memories, family time....
Please, respect our tradition.... I'm currently a trainer
for Marshall Fields... every time I play the "Marshall
Field's Tradition" video for new team members, chills
run up and down my body... Our tradition is EVERYTHING. Please
respect that... Macy's is a great store, I love it and have
enjoyed shopping there but, it's not Marshall Field's. Go,
Be Great, Be Green. - Laura, Naperville IL
Marshall
Field's is...history. I am an architect, and I adore cities.
Each city has its unique story and history and 'feel', The
State St. store in downtown Chicago is a landmark building
- no less a landmark is the Marshall Field's name in the city's
history and in our collective imagination. Did you know that
Marshall Field was an early innovator in newspaper advertising?
He used the many local papers in Chicago and suburbs to advertise
the shopping experience at his store. As Thorstein Veblen
said -- 'newspapers are the streetcars of the mind' - so we
all came -- generation after generation, on the 'L' to shop
at Fields. With the loss of the name, much more is lost than
a mere 'branding opportunity' -- what is lost is the connection
to peoples' soul and remembrances -- much of what is chronicled
on this website. My mother, a native Chicagoan, took me to
buy my new school clothes every hot late Ausgust on State
st. Then a return visit to see the Christmas tree in the Walnut
Room in December and buy the most 'special' of Christmas presents
for family and friends...and frangos! They mean Crhistmas
Eve dinner -- after dinner treats for us kids -- and so much
more. But these are only my memories -- multiply by thousands
upon thousands, and you can see the essence and importance
of Fields. I will NOT shop in a Macy's. Never. I will praise
to the skies any organization that maintains the name of Fields
for future generations. Cities are important to our cultural
history. Help preserve what is unique and special to each
and every one. Long live Fields!!!!! -Diane, Chicago
Marshall Field's is...my coming-of-age milestone. Growing
up in rural Illinois, we would visit my grandparents in Wheaton
and invariably end up at Field's. Mom would bring her mink
there to store it - I remember trailing behind my mother and
grandmother with their furs each spring, and returning in
October to claim them. I loved just being along for the ride.
Our best Christmas presents came in green boxes (each year
we reuse the ones with the hard sides that don't collapse,
and they are still the best to wrap!) When I moved to Chicago
after college and was scraping by and paying off debts, I
would wander through Field's and look forward to the day when
it would be my main shopping destination. It happened soon
afterwards - my first Field's card (I am a 4th generation
cardholder) was warmed up by buying a mattress and all of
my bedding, and I loved coming home for Christmas with a car
full of green bags. I had truly graduated to adult status.
It is a family tradition for Chicagoans and Midwesterners
alike - and we won't settle for anything less than the Field's
experience. Leave the homogenization of America to Wal-Mart.
Marshall Field & Company is more than a name - it is a
symbol of the Midwestern values of courtesy, quality, and
good value. -Andy, Davenport IA
Marshall
Field's is... the very essence of my hometown. It takes it's
name from a family that invested in the city and helped make
it great. It'a a City of Big Shoulders legacy that New York-based
executives couldn't possibly understand. Will the over-reaching
Federated Corporation soon have me promising my children trips
to the Macy Museum? Will I have to wax rhapsodic about the
velvet smoothness of Macy's Mints? (They'll probably screw
up the Frango formula and soon enough we'll be writing in
about that.) Will they take away the context of my childhood
memories of grand Christmas window displays and extravagant
Santas? I can't belive that the fate of OUR treasure is in
the fate of people who can't tell...it from Shinola. Less
a memory, more of a complaint, but I'm having a moment. -Michele,
Los Angeles CA
Marshall
Field's is...that place indelibly fixed in our family's history.
We were so young and a judge married us in City Hall just
at noon time and my train to be shipped away was loading in
90 minutes. So we had our wedding lunch in the Walnut Room
and off I went to come back 2 years later. Twenty years on
our daughter wanted orange gloves for college. We searched
the whole town and finally on the mannikin, at Fields of course,
the gloves. They took them off the mannikin and made her so
happy. Fields is Chicago; Chicago is fields. - A., Glencoe
IL
Marshall
Field's is...shopping as a very young child for special occasions
with my Grandmother, the Walnut room at Christmas with my
siblings and later in life for a weekly lunch with a colleague,
"Marshall Field's green", learning how to get around
the Loop by referring to everything as "x blocks from
the Marshall Field's clock", Frango easter eggs (well,
Frango anything all year long!), a store where I gladly spent
my hard earned money and felt compelled to do so on a quite
regular basis, and a cultural icon representative of the past
and evolving future of life in Chicago and suburbs. You can
have any marketing study or focus group tell you what you
want to hear about regional store names being indifferent
to consumers, but please look deeper into the details on whta
they say about Marshall Field's. What about the publicity
and brand essence value of sustaining and growing a landmark
name like Marshall Field's? What about creating a unique shopping
experience for this brand in order to prevent it from becoming
part of the vanilla landscape like many in your portfolio?
What happens when the mall no longer holds the calling that
it has in the past (and has lost today?) and people need another
reason to go there - what will stores need to be in the future?
When folks need a cultural or landmark experience to truly
feel a bit of escapism from the dull shopping environments
of today, you could offer more heritage akin to going to Wrigley
Field, Gino's East, the Billy Goat, the Drake? It is a part
of the culture of Chicago and it can offer that and so much
more if you capitalize on the heart of this brand name.
My plea is that you simply realize the number of aging baby
boomers and their children and their children's children with
a heart for this name/this experience and who likewise have
more than the the means necessary to keep it alive and be
part of their culture. Look into why people adore certain
brands in the Chicago area and please realize how Marshall
Field's fits into that landscape of powerful economics. Good
luck. And if you change the name, you lose me. And that would
be a shame for you. -No name given
Marshall
Field's is... Christmas! I was a self-admitted bahumbugger
for years until I moved to Chicago. Some friends dragged me
to Marshal Field's on State Street the day after Thanksgiving,
and I remembered what it was like to be a child, again. The
tree in the Walnut Room was larger than life, and the ornaments
were really extraordinary, definitely not done on the cheap.
The installations in the first floor were larger than life
and dynamic. And of course the window displays had the most
elaborate mechanical animations in town. I didn't buy anything
that day, but I definitely came back to. Since then I find
myself shopping there often because they have different, special
things that other stores don't. Lord and Taylor basically
has the same brands and Bloomingdale's and Carson's, give
or take. For example, at Field's I can buy Vosges chocolates
or tootsie rolls, they understand "special" comes
in many price ranges for many ocassions. -Patrick, Chicago
Marshall
Field's is...Chicago's living, breathing spirit. The fact
that the greatest department store in the world reflects the
name of its founder is no small detail. Marshall Field was
a key member of the amazing group of civic leaders who helped
rebuild the city after the devastation of the Chicago fire,
transforming into an architectural and cultural gem literally
from the ashes. The store is an enduring reminder of how our
city continues to beautifully thrive with that same spirit
of innovation and pride. I love that I live across the street
from Field's. I don't want to shop anywhere else, and I definitely
don't want to call it by any other name. -Emilie, Chicago
Marshall
Field's is...classic, sophistication, warmth and joy all in
one. When I was little, The Walnut Room was the best place
on earth. I would need to visit the city on a regular basis
to see a specialist at Children's Memorial Hospital. To make
the trip special and fun, my Mother would always take me to
The Walnut Room. The setting: perfect. The service: efficient
and kind. The food: great. The value: I understand now as
an adult what a treasure it is for such a reasonable amount
of money. I still enjoy taking myself to dinner there...sitting
in the window, watching the city below. There isn't a better
room in the city. I especially love seeing children there
for the first time -- running around the floor, excited by
the space. To me, Marshall Field's is pure happiness. The
State Street store is my favorite department store in the
world. I have been to the others, and they each have their
own unique qualities that make them great. I can appreciate
a Harrod's or a Barney's or a Bergdorf. But the combination
of a world-class store with true Midwestern charm makes the
State Street store second to none. The food, the specialty
stores (Merz Apothecary! Thomas Pink! Levenger!), the clothes,
the furniture, the gifts, the kind workers, the shoes, the
special events... I love the clock. I love the whole look
and feel of it all. I've lived in the city my whole life,
and I still make a special trip to view the holiday windows
each year. Everything about the institution is fantastic,
and that is primarily because it is rich with history. Marshall
Field's means Chicago. It is a testament to our strength over
time, and will lead us in to the future. Without the name,
the memories retire. -Kristina, Chicago
Dudes---Thank
you so much for your efforts. A couple of years ago I wrote
a letter to the editor of the Mpls Star Tribune thanking Target
and Marshall Fields for all they did for our city (Minneapolis)
and it got published. Therefore, I have been attached to Daytons/Fields
for a lot longer than this latest crisis. The manager of the
downtown store brought me in to speak to his managers and
staff once about why I was a confirmed Fields shopper and
I was very well-received. Let me know if there is anything
else you might need help with. I did post a way too-short
testimonial here but I could go on at length. Good luck to
us all. -James, Minneapolis
I
live in Minnesota now - and have, off and on, since the 70's.
But I'm one of the Garfield Goose TV Generation of Baby Boomers
from ChicagoLand and have fond memories of the Christmas Parade
down State Street and the gorgeous windows. I was sad the
Day that the Dayton Department Stores died - please don't
take away Marshall Field's too! -MB, Walker MN
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